Responsible for establishing and managing the Capability Building Centre (KALA) at MMC,
Ghatal, Paschim Medinipur; focused on training and developing artisans in handmade gold
jewellery manufacturing, with special emphasis on women artisan capability building.
The role will ensure creation of a skilled, production-ready artisan pool, aligned to ISCM Jew.
sourcing requirements from East, quality standards, and long-term capability development
goals.
External Interfaces
• Artisan trainees (Women artisans)
• Training partners / NGOs / Skill
development institutes
• Master craftsmen / external trainers
• Local community stakeholders
• Vendor partners
Internal Interfaces
• Sourcing Team
• L&D Team
• Support Function (Admin, IT, HR, Finance
and P&M…)
• Ven Management
• Quality & Design Team
Capability Building : Training Execution
1. Design and implement structured training
programs for handmade jewellery
2. Conduct and supervise hands-on training
sessions for artisans
3. Ensure progressive skill development from
basic to advanced levels
Capability Building : Centre Operations
1. Manage end-to-end operations of the KALA
training centre
2. Ensure availability of tools, materials, and
infrastructure
3. Maintain discipline, attendance, and training
schedules
Capability Building : Production Readiness & Quality Orientation
1. Align training output with MMC production
requirements
2. Ensure artisans are capable of supporting live
production (MTO / regular)
3. Facilitate smooth transition from training to
production
4. Train artisans on quality standards and
defect prevention
5. Ensure adherence to defined processes and
finishing standards
6. Work closely with all key functions for
continuous improvement
Stakeholder Management
1. Coordinate with internal teams to align
training with business needs
2. Engage external trainers / master karigars for
specialized skills
3. Support HR in building a sustainable, diverse
and inclusive artisan pipeline, aligned with
DEI objectives
Women Artisan Development
1. Drive focused initiatives for women artisan
training and inclusion
2. Create a safe and enabling environment for
learning
3. Improve retention and progression of women
trainees
Job Requirements :
Education: Diploma / Degree in Jewellery / Manufacturing / Related field or Graduation in any discipline
8 - 10+ years of experience in Handmade Gold Jewellery Manufacturing
Experience in training / capability development / team handling
Exposure to artisan-led production environments
Behavioural Skil : Passion for training and people development
Strong leadership and team handling capability
High level of ownership and accountability
Ability to influence and build confidence in new artisans
Patient, empathetic, and structured in approach
Knowledge : In-depth knowledge of handmade jewellery manufacturing processes
Understanding of quality standards and finishing requirements
Knowledge of training methodologies and skill development frameworks
Awareness of MMC sourcing model and production requirements
Basic understanding of costing and productivity metrics
Source: Titan Company careers — Read the original posting and apply
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