L2 should have overall 5+ years of experience & 2+ years of experience in Microsoft Teams,
MS Teams expert who can conduct “as Is” studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams and Skype environment
Implementation & support experience specifically in the area of O365, MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical
Desire to be hands-on and in the field of designing and implementing the MS Teams/Skype Solution.
OneDrive, SharePoint administration
Troubleshoot Teams client issues.
Troubleshoot meeting creation and scheduling issues.
L2 should have overall 5+ years of experience & 2+ years of experience in Microsoft Teams,
MS Teams expert who can conduct “as Is” studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams and Skype environment
Implementation & support experience specifically in the area of O365, MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical
Desire to be hands-on and in the field of designing and implementing the MS Teams/Skype Solution.
OneDrive, SharePoint administration
Troubleshoot Teams client issues.
Troubleshoot meeting creation and scheduling issues.
5+ years’ experience on Microsoft Teams with Enterprise Voice is must
Experience on AudioCodes/Sonus Gateways/Downstream SBCs
Upgrading, installing, configuring, designing, and migrating Voice from PBX to MS-Teams
Experience and Knowledge on MS Teams Direct routing for Enterprise Voice & SIP Trunk Integrations.
Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS.
Experience in Skype with Enterprise Voice, Mediation server placement, gateways, trunks, voice resiliency, mediation server dependencies
Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment.
Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc.
Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy
Understanding of response groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods.
Good knowledge on Active Directory & Domain Services, Certificate Authority
Knowledge on Windows, PowerShell & PowerShell Scripting
Knowledge on ITIL & Safe Agile framework like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management.
Support for Videoconferencing platform and experience including operation, call set-up and equipment troubleshooting (Cisco, Polycom, Microsoft Skype, MS-Teams Live etc.)
REQUIREMENTS:
Solid administration and analytical skills focused on Office 365 and MS Teams
Understanding of Interop of Cisco WebEx endpoints (OnPrem/Cloud Registrations)
Knowledge of Microsoft Teams Endpoints & Physical Phone OEMs (AudioCodes/Yealink)
ADDITIONAL DESIRED TECHNOLOGY EXPERIENCE:
Webcasting and Live Event Support (>1k user )
MS Teams – Live Events, MS Stream
Video on Demand, eCDN , Conferencing Solutions
Room Peripheral Integration i.e. Biamp’s, Speakers, Mixer, Controllers etc.
PROFESSIONAL SKILL REQUIREMENT
1. Ability to work in large teams and manage project milestones
2. Excellent communications, presentation, and Problem-solving skills
3. Ability to develop requirements based on client inputs
4. Ability to work effectively in a remote, virtual, global environment.
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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