1. Work in rotational shifts to monitor network services.
2. Monitor network performance and security platforms.
3. Raise tickets with proper details for all issues.
4. Perform basic troubleshooting and fault isolation.
5. Escalate issues within defined SLA timelines.
6. Prepare daily reports and shift handover notes.
B.E. in Civil / Mech / Elec.
5-8 years
1. Knowledge of core, IP, and transmission networks.
2. Understanding of TCP/IP, routing, and switching.
3. Familiar with MPLS and ticketing tools.
4. Experience with NMS and EMS systems.
5. Knowledge of incident and change processes.
6. Experience in alarm and fault monitoring in respective domain.
7. Analyze daily KPIs to improve performance.
8. Good communication skills.
Source: Reliance Jio careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.