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ITIL - Quality

Date Posted: Jul 03, 2026

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

he Infosys Quality Team is a critical partner of all the business units and business enabling functions

in achieving excellence in its business, delivery and client experience. We are the change agents that

set benchmarking practices, share them across projects & units, arrive at new models of excellence

and institutionalize them across!

Responsibilities

  • Identifying Opportunities to adopt the best process, practice, and tools in our projects
  • Identifying Opportunities to optimize cost and eliminate wastage across projects
  • Adopting and implementing the latest developments in Agile Project execution
  • Derisk Projects by planning and implementing strategies for noiseless delivery
  • Seek and analyze feedback from clients to ensure meeting expectations
  • Analyze data for inferences, patters and help derived data-based decisions
  • Coaching teams to identify opportunities for improvement by guiding them for data analysis

Technical requirements

In-depth Knowledge for CMMI, ISO, ITIL and other related standards

  • Understanding and exposure to Agile methodology and related ALM tools
  • Understanding of Lean concepts
  • Understand data analysis, patterns and basic statistical tests and comparisons
  • Communicating with stakeholders
  • Able to persuade and navigate change with stakeholders.

Preferred skills

  • Foundational › Service Management › Service Design › ITIL
  • Foundational › Quality models/improvement frameworks › CMMi for Development › CMMI Process Area wise process definitions
  • Foundational › Quality models/improvement frameworks › ISO 27001

About the role

  • Role: Process Consultant
  • Experience: 7 - 13 years
  • Education: Bachelor of Engineering

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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