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Infrastructure Automation-Systrack

Date Posted: Apr 21, 2025
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Job Detail

  • location_on
    Location Ahmedabad, Gujarat, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Description

Role Purpose

The purpose of the role is to design, program, simulate and test the automation product or process to achieve the efficiency and effectiveness required.

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Knowledge, Skills and Abilities:

  • BA/BS Degree (or equivalent) with at least 5 years of work experience
  • Ability to build effective relationships at all levels of the organization and maintain a high level of customer service at all times
  • Proven successful troubleshooting background, e.g. service desk, field/desktop support
  • Detective-like curiosity regarding systemic problems in the digital enterprise
  • Proven ability to identify issues, seek resolutions, and advocate for process improvements
  • Technical documentation and presentation experience required
  • Ability to conduct meetings, document actions and follow up with all parties involved
  • Excellent written/verbal communication, organization, presentation, and project management skills
  • Experience delivering solutions to large enterprises (Fortune 500, FTSE 100 etc.)
  • Ability to troubleshoot & analyse software
  • Ability to demonstrate (through the use of analytics) value to the support team and/or client
  • Willingness to learn and adapt in a fast-paced environment
  • Ability to work individually and within a highly collaborative team setting
  • Previous experience with enterprise level top-tier technical support desirable
  • Previous experience with Systems Integrators desirable

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Technical Skills and Knowledge:

  • Professional certifications in technology like Microsoft, Citrix, and VMware such as MCP, MCSE, MCT, CCA, CCEA, VCP, VCAP, and VCI desirable
  • Experience of transformational outsourcing and understanding of the principles and challenges involved
  • Broad understanding of ICT technologies covering many of the following:
    • Desktop technologies and solutions
    • Windows Server Technologies
    • Virtualization Technologies and Techniques such as server-based computing and desktop virtualization.
    • End user support tools/techniques
  • Understanding of relational databases is a plus, SQL query language and scripting, Microsoft SQL Server, and other related Microsoft Business Intelligence technologies (Reporting Services, Integration Services, Analysis Services)
  • SQL query skills are familiarity is desirable
  • Scripting and PowerShell familiarity is desirable

Personal Attributes

  • Act with integrity
  • Articulate
  • Active listener
  • Attention to detail
  • Team player
  • Persuasiveness
  • Problem solving
  • Technical curiosity

Source: Wipro careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Wipro
Wipro · Bengaluru, Karnataka, India
5,630 open roles

Wipro is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam K... Read More

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