We are looking for a skilled Mainframe Support Engineer with strong expertise in batch operations, JCL, and production support. The candidate will be responsible for monitoring, managing, and troubleshooting batch processing activities in a Mainframe environment, ensuring smooth and timely execution of scheduled jobs. The role involves analyzing job failures, performing root cause analysis, executing recovery procedures, and collaborating with application and infrastructure teams to resolve production issues. The ideal candidate should possess excellent analytical and problem-solving skills and be capable of independently driving issue resolution while adhering to incident management processes.
1.Strong knowledge mainframe operations or development, with a strong focus on JCL and batch processing.
2.Good knowledge and understanding of COBOL, CICS, DB2, IMS database
3.Monitor and manage daily, weekly, monthly, and ad-hoc batch processing operations, ensuring timely completion of scheduled jobs.
4.Initiate, track, and control batch job execution using Scheduling tools.
5.Analyze batch job failures , performing root cause analysis and implementing corrective actions.
6.Troubleshoot JCL errors, application-related issues, and system-level problems affecting batch processing.
7.Perform restarts and recoveries of failed batch jobs as per defined procedures .
8.Proficiency in JCL programming and debugging.
9.Knowledge of incident management processes and tools (e.g., ServiceNow).
10.Excellent problem-solving, analytical, and troubleshooting skills and able to drive the things on own
11.Need to have ServiceNow, Jira, TWS scheduler, Control-M tool knowledge
Strong experience in Mainframe Operations and/or Development environments.
Proficiency in JCL (Job Control Language) programming, debugging, and troubleshooting.
Good knowledge of:
COBOL
CICS
DB2
IMS Database
Experience in monitoring and managing batch processing cycles (daily, weekly, monthly, and ad hoc).
Hands-on experience with enterprise scheduling tools such as:
TWS (Tivoli Workload Scheduler)
Control-M
Primary Skills: Mainframe, JCL, COBOL, CICS, DB2, IMS DB, ServiceNow, Jira, TWS, Control-M
Secondary Skills: Production Support, Incident Management, Batch Monitoring, ITIL, Root Cause Analysis (RCA)
Source: Infosys careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.
