Notice : Immedaite joiner
Location : Hyd/ Pune/ Bangalore
Exp: 8 to 10 Years
General Skills
• Strong problem determination skills with the ability to detect, triage, and control processing anomalies and system errors.
• Clear written and verbal communication skills, especially when explaining technical issues during incidents and shift handovers.
• Ability to build effective working relationships across Technology teams and Service Centres, based on trust and consistent delivery.
• Comfortable working in a collaborative, global team environment; approachable and supportive.
• Banking/Finance experience is beneficial, especially in high-availability, risk-controlled environments
Technical Requirements
• IBM Z console operations: monitor system messages, alerts, and logs; respond appropriately to maintain service availability.
• Monitor job execution, troubleshoot failures, restart/release jobs, and ensure dependencies and priorities are met.
• Submit, schedule, and manage batch processing using JCL and job scheduling tools such as TWS.
• Support IPL activities, role swaps, and controlled component restarts.
• Perform routine housekeeping activities and help ensure resiliency through disciplined operational execution.
• Respond to CICS and DB2 alerts and perform first-line checks/escalations using documented procedures.
• 24/7 shift operations: Work rotating shifts and manage incidents efficiently to maintain high availability.
• Participate in retrospectives and contribute to process improvements, including automation to reduce BAU toil.
• Coordinate with Service Centre and support teams for escalation, resolution, reporting, and operational communications.
Qualifications
• Bachelor’s degree in computer science, Information Technology, or related discipline (preferred).
• 4–5+ years of relevant experience in mainframe or enterprise operations/support.
• Working understanding of ITIL processes and procedures (incident, problem, change, shift handover discipline).
• Strong analytical and problem-solving capability, with calm execution under pressure.
• Culturally aware and sensitive in a global, diverse environment
• Flexible and dependable during high-severity incidents and operational peaks
• Demonstrates ownership, follows runbooks/controls, and captures evidence where required
Source: Wipro careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Wipro is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam K... Read More
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