Key Responsibilities - Frontline Operations (Candidate Verification Support) Verification Initiation Generate biometric identity verification requests for candidates Capture and validate candidate demographic information including name, email address, mobile number, employee ID, and role details Ensure data accuracy prior to initiating verification workflows Candidate Communication Send biometric verification links through approved communication channels Provide support and guidance to candidates regarding verification completion requirements Address candidate queries related to verification processes Verification Tracking & Monitoring Monitor verification link delivery status and completion rates. Track pending, incomplete, and expired verification requests. Follow up with candidates to ensure timely completion. Link & Workflow Management Manage expired, failed, or unused verification links. Regenerate and resend verification requests when necessary. Maintain candidate verification records and status updates. Stakeholder Coordination Coordinate with HR, recruiters, onboarding teams, and candidates. Escalate unresolved issues impacting onboarding timelines. Provide periodic status reports on verification progress. Investigation Operations (Verification & Adjudication) Verification Review Review verification results received from third-party verification vendors. Assess biometric authentication outcomes and
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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