Process Analysis & Transformation
o Conduct end-to-end HR process studies (Recruitment, Payroll, Employee Data
Management, Benefits, etc.).
o Perform process mining and gap analysis to identify inefficiencies and automation
opportunities.
o Define future-state process models aligned with business objectives and compliance
requirements.
• Use Case Identification & Solution Design
o Identify high-impact use cases for automation, AI, and digital enablement across HRO
processes.
o Develop business cases with ROI analysis for proposed transformation initiatives.
o Collaborate with technology teams to design Agentic AI-driven solutions for HR
operations.
• Technology Enablement
o Work closely with AI/Automation platforms (e.g., UiPath, Automation Anywhere,
ServiceNow, Oracle HCM, SAP SuccessFactors).
o Ensure seamless integration of AI agents and automation workflows with existing HR
systems.
o Drive proof-of-concepts (POCs) and pilot deployments for innovative solutions.
• Stakeholder Management & Delivery
o Partner with delivery teams to ensure successful implementation of transformation
initiatives.
o Engage with CXO-level stakeholders to present transformation roadmaps and progress
updates.
o Manage multiple initiatives simultaneously, ensuring timely execution and measurable
outcomes.
• Innovation & Growth
o Stay abreast of emerging technologies in Agentic AI, GenAI, and HR Tech.
o Contribute to thought leadership and develop frameworks for scalable transformation.
o Support business growth by showcasing transformation success stories and driving
client adoption.
Source: Tata Consultancy Services careers — Read the original posting and apply
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