Minimum 11+ years of experience in HRO Outsourcing industry of which at least 8+ years in
managing large HR Transformation initiatives.
• End-to-End conceptualization and delivery of all HRO Transformation solutions for clients
encompassing formulation and deployment of Digital Assets and Analytics solutions and
creating / proposing a transformation road map for existing clients / processes.
• Lead the customer engagement, design and change process with customers that meet and
exceed their business requirements and enable the successful build and implementation of
Digital solutions.
• Digital initiatives across the following primary impact areas: infusion of Digital Technologies
within multiple domains to differentiate processing capabilities (Customer Experience) from
Contact to Contract to Renewal, delivering business outcomes.
• Experience with major HR technology platforms (Workday, SuccessFactors, ServiceNow
HRSD, etc.), Gen AI / AI ML-led platform solutions, and Automation, including RPA / Chatbot
led platform solutions across the Hire to Retire process.
• Partner with IT to evaluate, select, and implement HR technology solutions.
• Manage complex, multi-workstream transformation programs from conception through
implementation.
• Drive project planning, resource allocation, risk management, and benefits realization.
• Lead systems integration efforts to create seamless HR service delivery.
Addon Requirements
• Demonstrated proactive, positive conflict resolution skills.
• Excellent analytical and problem-solving skills.
• Excellent communicator at all levels.
• Intellectual curiosity, appetite to do things better and proactive nature.
• Operating model design, value chain mapping and business process reengineering, end
customer experiences, new technologies, intelligent automation and robotics, data and
analytics, platform business models, straight-through operations processes, AI and ML, and
other traditional and digitally related transformation activities which deliver significant
improvements to business efficiency and effectiveness.
Source: Tata Consultancy Services careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More
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