Head - Corporate Social Responsibility

Strategic CSR & Affirmative Action Planning & Execution

·      Define, design, and manage the portfolio of CSR and Affirmative Action programmes for Titan Company Limited in line with the CSR / AA policy and the Companies Act.

·      Identify relevant implementation partners, design programmes, and manage end-to-end execution with CSR teams and project verticals.

·      Lead discussions and obtain sign-offs for annual action plans and major interventions with the Chief Sustainability Officer, Managing Director, and Board CSR Committee.

Governance, Compliance & Impact Measurement

·      Ensure all programme-governance requirements—including partner agreements, monitoring and evaluation (M&E), partner relations, MIS, and annual declarations—are completed in a timely manner.

·      Establish effective project-management systems, partner reviews, and impact-assessment processes across the CSR and Affirmative Action portfolio.

·      Provide periodic updates to leadership and the Board CSR Committee on implementation progress, beneficiary impact, compliance, and utilisation.

Partnerships & Multiplier Effect

·      Explore and strengthen collaborations with government programmes, Tata Group entities, reputed institutions, NGOs, educational institutions, and other agencies.

·      Forge strategic partnerships, including with government agencies such as NITI Aayog and relevant institutions, to extend programme reach and leverage co-funding.

·      Build trusted relationships with beneficiary communities, field stakeholders, third-party auditors, impact-assessment agencies, and CSR consultants.

Cross-Functional Integration & Stakeholder Collaboration

·      Work closely with regional teams, Internal Audit, Compliance, Finance, Legal, Administration, Procurement, factory teams, and other internal stakeholders.

·      Engage employees across the organisation through volunteering activities and community-focused initiatives.

·      Ensure strong alignment between business needs, community priorities, programme governance, and implementation partners.

CSR, Climate Change & Sustainable Development

·      Conceptualize and implement programmes at the nexus of social and environmental impact, including integrated village and environmental development initiatives.

·      Develop interventions that benefit communities, natural resources, flora, fauna, and wider local ecosystems.

·      Integrate social and environmental impact considerations within the Company’s broader ESG and sustainability priorities.

People Leadership & Resource Management

·      Ensure the CSR and Affirmative Action function is appropriately resourced through effective budgeting, manpower planning, and organisation design.

·      Build, lead, and manage the team across all CSR and Affirmative Action verticals, promoting leadership, ownership, and collaboration.

·      Drive efficient utilisation of CSR resources, increasing direct impact, beneficiary reach, geographic coverage, and on-time execution of the annual action plan.

Education:

·      Postgraduate degree in Social Work (Mandatory).

·      Additional qualification in Management, Rural Development, Public Policy, Sustainability, or a related discipline (Preferred).

Experience:

·      20–22 years of experience implementing Corporate Social Responsibility and Affirmative Action programmes in a corporate set-up, including leadership responsibility for multi-thematic CSR programmes.

·      Demonstrated experience in CSR programme design and implementation in line with the Companies Act and related governance requirements.

·      Collaborative experience with government agencies, corporates, advisory bodies, implementation partners, and community stakeholders is essential.

·      Working knowledge of ESG frameworks and the integration of social and environmental impact is important.

·      Willingness to travel extensively across field locations, regional clusters, and programme sites.

Key Competencies

·      Strategic CSR Leadership & Social Impact: Defines ambitious, practical CSR and Affirmative Action strategies that deliver meaningful community outcomes while remaining aligned to Titan’s purpose and governance standards.

·      Programme Design & Development Operations: Demonstrates strong command of the programme lifecycle—from needs assessment and partner selection to execution, monitoring, evaluation, and course correction.

·      Partnership Building & Ecosystem Collaboration: Builds productive partnerships with government, Tata Group entities, NGOs, institutions, and communities to create multiplier effects in funds, reach, and impact.

·      Governance, Compliance & Ethical Rigor: Maintains high standards of integrity, documentation, financial discipline, statutory compliance, reporting, and audit readiness across the CSR portfolio.

·      Influence & Cross-Functional Collaboration: Aligns diverse internal stakeholders including leadership, Finance, Legal, Audit, Procurement, regional teams, and factory teams around shared social-impact goals.

·      Community & Partner Centricity: Engages with empathy, cultural sensitivity, and a sustained focus on the needs of beneficiary communities, NGO partners, and field stakeholders.

·      People Leadership & Team Management: Leads and develops a capable, values-driven team across CSR and Affirmative Action verticals, creating clear accountability and a positive working culture.

·      Outcome Orientation & Learning Agility: Uses data, field insights, impact assessments, and emerging ESG practices to improve programmes continuously and increase beneficiary impact.