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GM - Technology Enterprise Solutions

Date Posted: Sep 08, 2026
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Job Detail

  • location_on
    Location Chennai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Enterprise Head

Job Level/ Designation

M3

Function / Department

Technology (Transport Operations)

Location

Cluster Headquarter

Job Purpose

 
  • Responsible for all the enterprise circuit feasibility, delivery, Assurance and partner governance
  • Delivery and assurance of Fixed Line Services Onnet and Offnet Last miles as per committed timelines.
  • Revenue realization of 90% of in month delivery and 95% of target order value.
  • Revenue realization of 80% for order book by segment within 90 days timeline
  • Improve overall link delivery experience through Group Engagement -CRFS Compliance -92%
  • Need to build best team to achieve all KPI parameters.
  • TOP200 and rest of customer availability as per committed and need to work towards customer experience improvement

 

Key Result Areas/Accountabilities
  •  

 

DELIVERY-

  • Revenue realisation of 80% revenue as per Order book in a month within next 90days
  • Connected location / soft upgrade delivery TAT<=7days.
  • Not Connected Fiber Delivery TAT 4 weeks for 95% of orders
  • Not Connected UBR Pole Delivery TAT 2 Weeks for 95% of orders
  • Not Connected UBR Tower Delivery TAT 4 Weeks for 95% of orders
  • OFFNET Delivery TAT 4 Weeks for 95% of orders
  • Revenue realisation of 90% of in month delivery
  • CRFS compliance-92% across the board
  • Average Delivery TAT to be reduced to 8 weeks from WO to commissioning of order in OSM
  • Efficient Material planning and Capex management within budget guidelines and Inventory ageing of 45 Days.
  • Technology innovation at low cost PTMP Radio UBR, IPficationof UBR rollout (New & Operational).
  • Cost Optimization on Active/ Passive infrastructure and Transportation cost.

 

Feasibility :

  • Fiber/UBR/MW -3 Days
  • Desktop -2 Days
  • OFFNET -7 Days

 

Assurance :

  • Need to maintain fault rate<10%
  • MTTR<4 hrs
  • Service migration for CXX improvement
  • TOP200 availability >99.5 % and rest of customer>99%

 

Field Operations:

  • Best operational practice of field
  • E2E field operations handling for delivery, operations and feasibility
  • Ensure HSW compliance of team
  • Ensure all field compliances (PM, audit, etc)
  • Competency building of field and zone team

 

Core Competencies, Knowledge, Experience

 

  • 10 ~ 14 years of Telecom domain experience in field projects & operations
  • Strong Project Management & Programme Management
  • Expertise in Transmission Network Rollout
  • Driving Vendors, Field Team, and Circle Teams for timely Project Completion.
  • Good Knowledge and understanding of Transport Network Technologies & Topologies of both Optics ( DWDM, PTN, SDH ) and IP ( Internet protocol) / MPLS Etc..
  • Project management certification is desired
  • Handling change management, Material logistics & Inventory management.
  • 100% compliance to Vodafone Idea Limited HSW policies and procedures.
  • Knowing and handling inventory management

 

 

Must have technical / professional qualifications

 

  • BE in Electronics & Telecommunication/IT.
  • Must have Project Management certification and CCNP certification

 

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Source: Vodafone Idea careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Vodafone Idea
Vodafone Idea · Mumbai, Maharashtra, India
367 open roles

Vodafone Idea is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wi... Read More

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