Transition Manager – FAO, CEM, Transition
✓ Transition experience with 10 years & above
✓ Transition Ownership: Part of the team to analyzes client business processes and
develops transition plan for identified processes.
✓ Drives Transition Planning and ensures execution of all activities as per agreed
methodology and timelines
✓ Drives the technology implementation & end to end transition solution
✓ Tracks and monitor onboarding of required resources and their related KT/ training
✓ Tracks risks & helps develop appropriate business continuity plans &
communicates the same to stakeholders
✓ Collaborate with all internal teams to ensure all deliverables are met ( Sourcing,
Tech, Infra, Delivery, Quality)
✓ Educate DD/KT Leads on the requirements and expectation to ensure the objective
of DD/KT is met
✓ Ensures completion of transition tollgate documents and related artefacts with
support from Delivery
✓ Sets up weekly Program reviews and Steering Committee reviews based on agreed
cadence and ensure robust transition governance
✓ Monitors through effective dashboards and implementing adequate measures to
maximize customer satisfaction levels during the transition phase
✓ Overall responsible for the seamless transition of the program
Source: Tata Consultancy Services careers — Read the original posting and apply
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