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Executive - Admin Customer Care

Date Posted: Jul 31, 2026

Job Detail

  • location_on
    Location Coimbatore, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026

Job Description

Roles and Responsibilities - Admin Customer Care

  • Manage customer escalations and ensure timely closure with proper root cause
  • Coordinate with logistics and planning for accurate delivery commitments
  • Support continuous improvement by analyzing customer feedback and trends
  • Handle customer inquiries, complaints, and service requests professionally
  • Coordinate with internal teams to resolve customer issues on time
  • Maintain customer communication through calls, emails, and portals
  • Track and update status of customer requests and escalations
  • Ensure high customer satisfaction and quick response time
  • Maintain records of customer interactions and service history
  • Support order coordination, dispatch follow-ups, and delivery updates
  • Prepare reports on customer issues, feedback, and resolution timelines
  • Assist in handling customer visits and coordination with internal teams
  • Follow company policies, communication standards, and service protocols

Job details

  • Business: L&T Precision Engineering & Systems IC
  • Location: Coimbatore Campus, Tamil Nadu
  • Experience: 3-5 years
  • CTC range: ₹3,00,000 – ₹5,00,000 a year
  • Skills: Speaker Acquisition

Source: Larsen & Toubro careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Larsen & Toubro
Larsen & Toubro · Mumbai, Maharashtra, India
799 open roles

Larsen & Toubro is an employer in the Construction/Engineering sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Kh... Read More

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