Service NOW Developer
Key Responsibilities Development & Configuration • Design and develop ServiceNow applications and modules. • Configure and customize ServiceNow workflows, forms, catalogs, business rules, client scripts, UI policies, UI actions, and ACLs. • Develop and maintain Service Catalog items, Record Producers, Flow Designer workflows, and Integration Hub solutions. • Build reusable components and automation frameworks to improve operational efficiency. • Develop custom applications using ServiceNow App Engine. Integration & Automation • Develop integrations between ServiceNow and third-party systems using REST, SOAP, APIs, MID Server, and Integration Hub. • Implement workflow automation to streamline IT and business processes. • Support CMDB, Discovery, Service Mapping, and asset management integrations. • Create and maintain inbound and outbound data integrations. Service Management • Support ITSM processes including: o Incident Management o Problem Management o Change Management o Request Management o Knowledge Management o Asset & Configuration Management Quality & Governance • Perform unit testing, code reviews, and deployment support. • Follow ServiceNow development best practices and governance standards. • Prepare technical documentation and knowledge articles. • Participate in release and change management activities. • Provide production support and troubleshoot platform-related issues.
Required Technical Skills ServiceNow Expertise • Strong hands-on experience with: o ServiceNow ITSM o Flow Designer o Service Catalog o CMDB o Discovery o Integration Hub o Knowledge Management o Asset Management Scripting & Development • JavaScript • Glide API • Business Rules • Client Scripts • Script Includes • UI Actions • Scheduled Jobs • Workflow and Flow Designer Integrations • REST APIs • SOAP Web Services • JSON/XML • MID Server • LDAP/AD Integrations • SSO Implementations Database & Reporting • SQL knowledge • ServiceNow Reporting and Dashboards • Performance Analytics (preferred) Preferred Skills • ServiceNow ITOM • Service Mapping • Discovery • HAM (Hardware Asset Management) • SAM (Software Asset Management) • Employee Center • Virtual Agent • Now Assist / GenAI capabilities • Agile and DevOps methodologies
Qualifications • Bachelor\'s Degree in Computer Science, Information Technology, Engineering, or related field. • ServiceNow Certified System Administrator (CSA) preferred. • ServiceNow Certified Application Developer (CAD) preferred. • Additional certifications in ITSM, ITOM, HAM, or Integration Hub are advantageous.
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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