Director - Digital Transformation, Integrated Finance

Function: Digital

Location: Bangalore

Reporting To: Global CIO

Top dimensions :

Geography: India

Direct reports: 2

Complexity of the role (Optional):

• The Digital Finance Director will lead the next wave of Finance transformation, helping build a future-ready, AI-enabled and increasingly agentic Finance organization.

• The role will work closely with the Group CFO, India CFO, Business Finance CFOs and Finance leadership teams, as well as the Global Capability Centre (GCC), to simplify and standardize Finance processes, deploy digital and AI capabilities, and deliver measurable business outcomes.

• The mandate goes beyond implementing technology. The role will reimagine how Finance operates, embedding AI and intelligent agents across Finance processes to improve decision-making, automate transactional and knowledge work, strengthen controls and progressively improve the productivity and effectiveness of the Finance organization.

• Success will ultimately be measured through three forms of value:

Top-line impact | Bottom-line impact | Efficiency / FTE productivity

• Shaping the Future Finance Operating Model: Define and steer the evolution of a digitally enabled Finance function by aligning technology, data, AI, processes, and organizational capabilities with long-term business strategy and transformation ambitions.

• Institutionalizing Scalable Governance and Delivery Excellence: Build and govern enterprise-wide transformation frameworks that accelerate innovation and speed of execution while ensuring compliance, risk resilience, data integrity, and operational sustainability across the Finance ecosystem.

Matrix Reports:

Type of Role: People Manager

Primary Stakeholders (Optional): Integrated Finance Leadership, Cross functional business teams, External Vendor partners.

What are the Key Deliverables in this role ?

Financial Outcomes

Lead the Next Wave of Finance Transformation

• Own and drive the enterprise Finance Digital Transformation agenda across Corporate Finance, Business Finance, GCC and other Finance functions.
• Build the roadmap for the future of Finance, combining process simplification, standardization, automation, data, analytics, Generative AI and Agentic AI.
• Reimagine end-to-end Finance processes rather than simply digitizing existing ways of working.
• Drive transformation across Procure-to-Pay (P2P), Record-to-Report (R2R), FP&A, MIS and management reporting, Taxation, Treasury, Controls, Internal Audit and other Finance processes.
• Establish measurable transformation outcomes and ensure adoption and value realization.

2. Build an Agentic Finance Operating Model

• Develop an agentic framework for Finance, identifying where intelligent agents can automate activities, augment Finance professionals or fundamentally redesign processes.
• Build a prioritized portfolio of Finance agents across transactional, analytical, reporting, control and decision-support processes.
• Move Finance progressively from workflow-based automation and RPA towards intelligent and autonomous execution where appropriate.
• Integrate agents with enterprise platforms, ERP, Finance applications, data platforms and existing automation.
• Establish appropriate human-in-the-loop controls, governance, security and accountability for AI-driven Finance processes.
• Continuously evaluate emerging AI capabilities and translate them into practical enterprise Finance use cases.

3. Deliver Quantifiable Business Value

Every major transformation initiative should be linked to one or more measurable outcomes:

• Top-line benefit: better commercial decisions, improved revenue realization, working-capital or business-performance impact.
• Bottom-line benefit: direct cost reduction, leakage prevention, better procurement economics and operating-cost improvement.
• Efficiency benefit: measurable productivity improvement, FTE/headcount capacity released or avoided, faster cycle times and greater process automation.

Build a disciplined mechanism to baseline, track and report these benefits rather than measuring transformation primarily through project delivery.

4. Transform and Partner with the Global Capability Centre

• Partner closely with the Global Capability Centre serving multiple businesses, customers and geographies.
• Identify opportunities for process consolidation, standardization and automation across the GCC.
• Drive productivity and operating leverage through AI, agents, automation and redesigned processes.
• Help evolve the GCC from a transaction-processing organization towards an increasingly digital, analytical and AI-enabled Finance capability centre.
• Establish productivity, service, quality and efficiency measures and continuously improve them.

5. Act as the Digital Business Partner to Finance Leadership

• Partner closely with the Group CFO, India CFO, Business Finance CFOs and their leadership teams.
• Understand Finance and business priorities and translate them into transformation agendas and executable digital products and programs.
• Challenge existing processes and identify opportunities where technology, data and AI can materially change Finance outcomes.
• Bring an external perspective on emerging Finance practices, platforms and AI capabilities.
• Build strong alignment between Finance, Digital & Technology, GCC, implementation partners and other stakeholders.

6. Standardize and Simplify Finance Processes

• Establish common process architecture and standards across Finance.
• Reduce process fragmentation, unnecessary customization and manual interventions.
• Drive harmonization across businesses and geographies wherever economically and operationally appropriate.
• Build strong process ownership, controls, KPIs and governance.
• Ensure technology follows the redesigned process rather than automating inefficient legacy processes.

7. Own Transformation Execution and Governance

• Govern the Finance transformation portfolio through business value, strategic importance and measurable ROI.
• Establish clear roadmaps, milestones, KPIs, adoption measures and benefit-realization mechanisms.
• Ensure strong delivery discipline across internal teams, GCC and implementation partners.
• Manage dependencies across ERP, Finance platforms, data, integrations, cybersecurity and enterprise architecture.
• Ensure appropriate governance around AI, data, controls, compliance and security.

Customer Service

• Partner with Finance leadership to shape and execute the Finance Transformation roadmap.
• Translate business needs into scalable digital products and capabilities that enhance decision-making and user experience.
• Strengthen reporting, governance, and management information frameworks to improve business insight and responsiveness.

Internal Process

• Lead enterprise-wide transformation across P2P, R2R, FP&A, MIS, Taxation, and other finance domains.
• Drive ERP, Data, Analytics, and AI integration to create a connected and future-ready finance operating model.
• Ensure robust governance across data, security, compliance, and digital product delivery while embedding agile ways of working.
• Lead and safeguard agile methodology and scrum practices to ensure delivery discipline.

Innovation and Learning

• Build digital and AI capabilities across the Finance organization, fostering a culture of innovation and continuous improvement.
• Accelerate adoption of Data, Analytics, Generative AI, and Agentic AI solutions across Corporate Finance, Business Finance, Taxation, Internal Audit, and GCC.
• Establish strategic partnerships and innovation programs to continuously enhance Finance maturity and business value.

What are the Critical success factors for the Role ?

Experience

• 12+ years of relevant professional experience. No upper experience limit.
• Significant experience in Finance transformation, Finance business partnering, digital transformation or technology-enabled Finance change.
• Should have either:
• worked as a Finance Business Partner / Finance transformation leader in a large enterprise, or
• anchored major Finance transformation programs as part of a leading consulting or System Integration organization.
• Demonstrated experience working with senior Finance stakeholders, preferably CFO-level leadership.
• Experience delivering complex transformation across multiple businesses, functions or geographies.
• Experience working with Shared Services / Global Capability Centres is strongly preferred.

Finance & Transformation Knowledge

Strong understanding and preferably implementation/transformation experience across several of the following:

• Procure-to-Pay (P2P)
• Record-to-Report (R2R)
• FP&A
• MIS and management reporting
• Financial planning and performance management
• Finance data and analytics
• Taxation and controls
• Internal Audit
• Shared Services / GCC
• ERP-enabled Finance processes

The individual does not need to be the deepest functional specialist in every Finance domain, but should understand Finance sufficiently well to challenge processes, engage credibly with CFOs and translate Finance problems into transformation opportunities.

AI and Digital Capability

• Strong understanding of the emerging application of Generative AI and Agentic AI in Finance.
• Ability to identify processes that can be redesigned using agents rather than simply applying automation to existing workflows.
• Understanding of enterprise data, analytics, ERP and integration architecture.
• Ability to combine Finance process knowledge with technology and AI possibilities.
• Exposure to RPA, intelligent automation and digital Finance platforms is valuable, but the mindset should extend beyond traditional RPA.

Candidates should have a strong academic foundation from a reputed institution. Relevant qualifications may include:

• CA / ICWA (CMA) or MBA in Finance, General Management or Technology from a premier institution
• Engineering degree combined with an MBA or significant Finance transformation experience
• Other equivalent professional Finance qualifications combined with substantial transformation experience

An engineering/technology background combined with strong Finance and business experience would be particularly valuable for this role.

What are the Desirable success factors for the Role ?

Finance Futurist

Able to envision how Finance will operate in an AI and agent-driven enterprise and translate that vision into an executable roadmap.

Business Partner

Comfortable engaging CFOs and Finance leaders as a peer, understanding their agenda and converting business problems into transformation outcomes.

Value Obsessed

Measures success through revenue impact, cost impact and productivity/FTE impact, not simply implementations and go-lives.

Process Challenger

Questions established processes before automating them and continually looks for opportunities to simplify, standardize and eliminate work.

AI-Native Thinker

Views AI and agents as a new operating model for Finance rather than another technology implementation.

Execution Leader

Can move comfortably between strategy and execution, creating the vision while ensuring that programs actually deliver measurable outcomes.

Change Catalyst

Can bring Finance, Digital, GCC and partners together and drive significant change across a complex, matrixed global organization.