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Delivery Manager

Date Posted: Oct 23, 2026

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Location: Nagpur | Grade: BPO 5

Key Requirements:

  • BFS/Insurance domain knowledge preferred.
  • Strong SLA, client metrics, P&L, project management, and pre-sales experience.
  • Excellent client/stakeholder management and executive presence.
  • Strong leadership, problem-solving, change management, and business acumen.
  • Ability to manage multiple priorities in a dynamic environment.

Key Responsibilities:

  • Lead 100+ FTEs in customer service operations.
  • Drive service delivery, quality, offshore solutions, and resource utilization.
  • Manage client requirements, governance, and program-level SOW adherence.
  • Support recruitment and workforce planning.
  • Drive business process improvement and optimization.

About the role

  • Role: Delivery Manager
  • Qualifications: BACHELOR OF COMMERCE
  • Experience: 7 - 13 Years
  • Skills: Operations Manager
  • Function: BUSINESS PROCESS SERVICES
  • Location: Bengaluru
  • Apply by: 2026-12-01

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
2,177 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

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