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Customer Service Manager

Date Posted: Sep 22, 2026

Job Detail

  • location_on
    Location Navi Mumbai, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026

Job Description

Job responsibilities

1) Handhold Account at Post Delivery Phase
2)Service review with Accounts
3)Drive Self care with Accounts
4)MACD fulfilment and doc. compliance
5)Influencers and VIP service
6)Complaint, escalation and dispute resolution with A/c
7)Revenue collection from the account

Education

Graduate /Post-graduate/ MBA (tier II)

Experience

10 - 14 years

Skills & competencies

1)Problem solving and analytical ability
2)know how of customer expectations, customer application ecosystem &
management
3)Excellent verbal communication and listening skills
4)Ownership mind and solution approach
5)Senior staff interaction/ Influencing ability

Source: Reliance Jio careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Reliance Jio
Reliance Jio · Mumbai, Maharashtra, India
985 open roles

Reliance Jio is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wit... Read More

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