We are looking for an experienced Senior Consultant – Generative AI / AI who will play a key role in designing and implementing AI and Generative AI solutions for Application Management Services (AMS) engagements.
The role will focus on developing AI-driven solutions, building Proofs of Concept (PoCs) and Minimum Viable Products (MVPs), and implementing automation use cases such as incident summarization, ticket classification, knowledge assistants, and service analytics.
The candidate will work closely with Principal/Lead Consultants and delivery teams to translate business requirements into scalable AI solutions leveraging LLMs, automation platforms, and AI/ML frameworks.
Design and develop AI/GenAI-based solutions for AMS use cases such as ticket analytics, incident summarization, root cause insights, and knowledge automation.
Build Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) to validate AI-driven transformation opportunities.
Develop applications using LLMs, RAG architectures, vector databases, and prompt engineering techniques.
Integrate AI solutions with ITSM platforms, enterprise applications, and automation tools.
Improve model performance using prompt tuning, evaluation frameworks, and feedback loops.
Maintain technical documentation, solution architecture, and implementation guidelines.
Work closely with lead consultants, architects, and development teams to deliver scalable AI solutions.
Source: Infosys careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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