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Collections Associate

Date Posted: Sep 30, 2026
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Job Detail

  • location_on
    Location India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Role: Collections Associate
Skill: AR Collections
Experience: 1 years to 5 years
Job Location: Gurugram
Shift: 24x7 (including UK Shift)

Role Purpose:
Manage assigned customer accounts, drive timely collections, reduce aged receivables, and support cash flow objectives.

Must have skills:
• Follow up with customers on overdue invoices via email and calls.
• Manage aging accounts and secure payment commitments (PTPs). 
• Investigate and resolve invoice disputes, deductions, and payment queries. 
• Collaborate with Billing, Sales, and Cash Application teams to resolve issues. 
• Maintain accurate collection notes and account documentation. 
• Prepare collection reports and support DSO reduction initiatives

Good To Have skills:
• Minimum 2+ years of experience in B2B Collections/Accounts Receivable.

Key Responsibilities:
• Review and manage allocated Accounts Receivable (AR) portfolio.
• Follow up with customers through email and calls for outstanding invoices.
• Resolve payment delays, disputes, and billing-related issues with internal stakeholders.
• Maintain collection notes and update collection systems regularly.
• Escalate delinquent accounts as per collection strategy.
• Meet collection, aging, and productivity targets.
• Conduct account reconciliations and support month-end activities.
• Collaborate with Sales, Billing, and Dispute Management teams.

Required Skills
• Having 1 to 5 years of experience.
• Understanding of Order-to-Cash (O2C) and Accounts Receivable processes.
• Strong communication and negotiation skills.
• Good analytical and problem-solving abilities.
• Experience with ERP tools such as SAP, Oracle, JDE, or similar.
• Proficiency in Excel and reporting.

Qualifications:
• Graduate in Commerce, Finance, Accounting, or related field.
• Experience in AR/Collections preferred.

About the role

  • Role: Executive
  • Qualifications: BACHELOR OF COMMERCE
  • Experience: 1 - 5 Years
  • Skills: Customer Service | F-Accounts Receivable
  • Function: BUSINESS PROCESS SERVICES
  • Location: NCR
  • Apply by: 2026-11-09

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
400 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

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