-Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.<br/>· Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.<br/>· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.<br/>· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.<br/>· Work on the ground to enable network with new product launches and partner with the operations and other teams.<br/>· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.<br/>· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.<br/>· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.<br/>· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.<br/>· Enhance Engagement with accounts to improve business and increase retention.<br/>· Drive stores against goals (Volume, FTR and other key metrics).<br/>· Handling day to day operational escalations and be available to round the clock to manage the issues.<br/>· Internal/External Stake holder management.<br/>· Support station operations and/or customer deliveries. <br/><br/>Key job responsibilities<br/> People management, efficiently manage a diverse team<br/> Derive data driven actionable insights to improve delivery & customer experience<br/> Be proficient in both UTR & OTR operations<br/><br/><br/><br/>A day in the life<br/>A day in the life<br/>Start the day with Station Gemba, followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day, while having loads of fun with a very engaging team.<br/>Efficiently Plan for a 1:1 with your reportee/ manager and work on the feedback!
- Bachelor's degree or equivalent
- 2+ years of performance metrics, process improvement or lean techniques experience<br/>- Bachelor's degree within last 12 months in Engineering, Technology, Science, Operations Research, Robotics, Mathematics or related fields, or a Associate's degree and experience working for Amazon or any Amazon subsidiary or affiliate<br/><br/>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Source: Amazon careers — Read the original posting and apply
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