The Change Management Lead is responsible for governing the end-to-end Change Management process, ensuring that all infrastructure, application, and business changes are planned, assessed, approved, implemented, and reviewed with minimal risk to business services. The role drives adherence to ITIL Change Management practices, chairs CAB/CCB meetings, manages change risks, and continually improves change success rates.
RESPONSIBILITIES
KEY SKILLS AND COMPETENCIES
8-10 years of ITSM experience in Change and other processes
ITIL V3 / 2011 Foundation or Intermediate certification
Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors
Effective Communication skills
Required Skills
Functional Skills
Leadership Skills
Communication Skills
Source: Wipro careers — Read the original posting and apply
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