Job Description
Key Deliverables
ITIL Skill description
• Good documentation and process flow diagramming skills
• Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc.
• Capability to deliver ITIL Process Trainings on ITIL Processes
• Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa
Soft skill description-
Excellent Presentation skills, verbal and written communication skills and facilitation skills
• Good Analytical and problem-solving capabilities
• Situation & Client Management
• Excellent Team management skills and Inter-personal skills
Certification-
ITIL 5 Foundation or ITIL 4 Practice Manager Certification
Source: Wipro careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Wipro is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam K... Read More
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