About the Team<br/><br/>The TESS (Transportation Execution Systems & Services) Analytics team is part of NA Transportation Services and is responsible for delivering data-driven insights, dashboards, automation, and governance solutions that support transportation configuration, network planning, and operational excellence. We partner closely with TESS Program Managers, Network Planners, Operations teams, and cross-functional organizations including TITANS, SortTech, and ShipTech to drive measurable business outcomes.<br/>Role Summary<br/><br/>We are seeking a Business Analyst to join the TESS Analytics team. In this role, you will build and maintain analytical solutions — including dashboards, reports, ETL pipelines, and automated monitoring systems — that enable TESS stakeholders to make faster, data-informed decisions. You will work directly with Program Managers and Operations teams to translate business requirements into scalable analytics deliverables.<br/><br/><br/>Key job responsibilities<br/>Key Responsibilities<br/><br/>1. Design, build, and maintain dashboards and reports using Amazon QuickSight, supporting programs such as Config Validation, Quality Metrics, Klaxon Monitoring, and Network Planning<br/>2. Develop and optimize SQL queries and ETL jobs (Datanet) to transform raw data into actionable datasets<br/>3. Partner with TESS Program Managers to gather requirements, define KPIs, and deliver analytical solutions aligned to business goals<br/>4. Support the Klaxon alarm system by building and maintaining automated monitoring dashboards that detect configuration defects (e.g., missing Stacking Filters, VSM misconfigurations)<br/>5. Contribute to ETL governance initiatives — inventory management, deprecation workflows, and performance optimization<br/>6. Perform ad-hoc deep-dive analyses to support root cause investigations, quality misses, and operational reviews (WBR, MBR)<br/>7. Maintain data quality and integrity across TESS-BI datasets through schema validation and standardization<br/>8. Support on-call BI operations including data queries, logic changes, and stakeholder requests<br/>9. Document analytical processes, data dictionaries, and solution designs
- 3+ years of tax, finance or a related analytical field experience<br/>- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience<br/>- 3+ years of business or financial analysis experience<br/>- Experience defining requirements and using data and metrics to draw business insights<br/>- Experience making business recommendations and influencing stakeholders
- Experience leveraging AI/GenAI tools and technologies to automate analytical workflows, derive insights from data, and improve business decision-making.<br/><br/>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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