Job Description: Commercial Banking Business Analyst
Position Overview
We are seeking an experienced Commercial Banking Business Analyst with a strong background in business analysis, product ownership, and end to end commercial banking processes. The ideal candidate will bring deep domain expertise across lending, trade finance, payments, cash and liquidity management, and modern banking platforms. This role requires strong analytical capabilities, excellent articulation, and effective stakeholder management.
Key Responsibilities
Partner with business stakeholders to gather, analyse, and document business requirements, process flows, and system changes.
Act as a Product Owner to define product vision, prioritize the product backlog, and collaborate with cross-functional teams for successful delivery.
Translate business needs into user stories, epics, and acceptance criteria aligned with Agile best practices.
Work closely with Scrum Teams by participating in Sprint Planning, Daily Stand-Ups, Backlog Grooming/Refinement, Sprint Reviews, and Retrospectives.
Ensure backlog items are clearly defined, estimated, and ready for development teams each sprint.
Facilitate communication between business and technical teams to ensure alignment throughout Agile delivery cycles.
Collaborate with Solution Architects, Developers, Testers, and SMEs to refine user stories and ensure solution feasibility.
Support and enhance team agility by identifying process improvements and promoting Agile ways of working.
Conduct gap analysis, assess impacts, propose solutions, and contribute to iterative delivery of product enhancements.
Lead UAT planning, scenario design, and validation for system enhancements delivered in Agile increments.
Provide domain expertise across commercial lending, trade finance, payments, cash management, and related platforms (e.g., Loan IQ, nCino).
Build and maintain strong partnerships with senior stakeholders through clear communication, expectation setting, and timely updates.
Required Experience & Skills
Experience
Minimum 10 years of overall professional experience in financial services or banking domains.
Proven experience as a Business Analyst and/or Product Owner.
Hands-on experience in at least one of the following areas:
Commercial Banking
Commercial Lending
Trade Finance
Payments
Asset Finance
Cash & Liquidity Management
Working knowledge of industry platforms such as Loan IQ or nCino.
Skills
Strong analytical, problem‑solving, and requirements gathering abilities.
Excellent articulation, communication, and presentation skills.
Demonstrated capability in stakeholder management, especially engaging senior business and technology partners.
Ability to manage multiple priorities in a fast-paced environment.
Strong understanding of banking regulations, operational processes, and workflow management (a plus).
Preferred Qualifications
Experience working in Agile delivery environments.
Certification(s) such as CBAP, PO/PSM, or Agile Scrum (nice to have).
Exposure to commercial credit lifecycle processes or banking transformation programs
Business Analyst should own the translation of these requirements into technical solutions and document those solutions in Functional Specification Designs.
Leverage tools to draw Process flow diagrams which technical team can leverage to document technical design.
Provide business partner application support which includes working with Downstream and upstream application managers, operation and business users, technology and vendor(s) to resolve issues. Work with various stakeholders across program and tech partners to ensure change is implemented smoothly.
Continuously Liaise with project and program managers to review project timelines, Risks at the program level, Risk Mitigation strategies, etc. and solutions to meet each project management activities.
Experience with both traditional Waterfall SDLC and Agile/Lean methodologies.
Must have strong problem-solving abilities, self-starter, sound team player
Must have excellent organizational skills and be able to handle multiple tasks to meet tight deadlines
Strong ability to communicate effectively and influence decisions to achieve results
Provide suitable documentation for Business-as-usual reference across different support levels (L1, L2 and L3). Thorough understanding and execution of support model with excellent triage and problem-solving ability.
Source: Infosys careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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