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Branch Manager

Date Posted: Oct 27, 2026

Job Detail

  • location_on
    Location Ahmedabad, Gujarat, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 11, 2026

Job Description

Job Requirements

About the Role

The Branch Manager at IDFC FIRST Bank is a leadership role within the Retail Banking division, responsible for managing the overall operations, performance, and customer experience of the branch. The role focuses on driving business growth, ensuring regulatory compliance, and delivering exceptional service. The Branch Manager will lead a team of banking professionals, foster a high-performance culture, and collaborate across departments to achieve strategic objectives.


Key Responsibilities

Primary Responsibilities
  • Oversee daily branch operations including customer service, sales, and staff management.
  • Develop and implement strategies to achieve branch targets and business goals.
  • Monitor branch performance metrics and take corrective actions where necessary.
  • Achieve overall product targets for the branch including CASA, Term Deposits, Investments, Insurance, Trade Services, Retail Assets & Business Banking products
  • Ensure compliance with banking regulations and internal policies.
  • Build and maintain strong customer relationships while promoting bank products and services.
  • Lead, coach, and motivate branch staff to meet individual and team performance goals.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Maintain a low attrition rate within the branch
  • Ensure hiring is aligned as per the manpower budgets
  • Collaborate with cross-functional teams to enhance customer experience and drive growth.
  • Address customer complaints and resolve issues promptly and professionally.
  • Prepare and submit periodic reports on branch activities and performance to senior management.
Secondary Responsibilities
  • Support initiatives to improve operational efficiency and service quality.
  • Contribute to local marketing and outreach efforts to increase brand visibility and customer acquisition.

What We Are Looking For

Education
  • Bachelor’s degree in business administration, Finance, or a related field.
  • Postgraduate qualifications (e.g., MBA) are preferred.
Experience
  • Minimum of 10 years of experience in retail banking.
  • At least 2 years in a managerial or leadership role within a banking environment.
Skills and Attributes
  • Strong knowledge of banking products, services, and operations.
  • Proven leadership and team management capabilities.
  • Orientation and ability to meet and exceed sales targets.
  • Analytical mindset with the ability to make data-driven decisions.
  • Thorough understanding of banking regulations and compliance standards.
  • Proficiency in Microsoft Office and banking software.
  • Flexibility to work extended hours and travel as required.
  • Fluent in English with strong business communication skills


Source: IDFC FIRST Bank careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

IDFC FIRST Bank
IDFC FIRST Bank · Mumbai, Maharashtra, India
1,443 open roles

IDFC FIRST Bank is an employer in the Banking/Financial Services/Broking sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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