Role Purpose
The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.
BMC Helix ITSM
Total Years of Experience: 10 years to 17 Years
Location: PAN India
Role Overview
Associate is responsible for strategic leadership, solution architecture, platform governance, AI-enabled ITSM transformation, automation, and operational excellence across enterprise BMC Helix environments.
Key Responsibilities
Required Technical Skills
BMC Helix ITSM, CMDB, Discovery, DWP, Innovation Studio, ITIL Processes, REST APIs, AIOps, Automation, Service Integration.
Mandatory Competencies
Architecture leadership, stakeholder management, consulting expertise, automation strategy, problem solving and enterprise delivery leadership.
Experience
10+ years ITSM experience with 7+ years in BMC Remedy/Helix environments supporting large-scale enterprise implementations.
Preferred Certifications
BMC Helix Certified Professional, ITIL MP/Expert, Discovery/CMDB certifications, Agile certifications.
Source: Wipro careers — Read the original posting and apply
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