Role Purpose
The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement
Do
Lead Engineer – Gen AI Python Development-Experience: 7–10 Years | Agentic AI | LLM | FastAPI | Azure/Multi-Cloud | ITSM
We are looking for a Lead Engineer with 7–10 years of experience to drive the development and implementation of an AI-native enterprise platform enabling intelligent automation, agentic workflows, and IT operations transformation. This role requires strong hands-on expertise in Agentic AI, LLM integrations, microservices, and cloud technologies, along with the ability to lead modules, mentor teams, and ensure high-quality delivery.
Deliver
| No. | Performance Parameter | Measure |
|---|---|---|
| 1. | Client Engagement | CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) |
| 2. | BOT implementation | Work done by the bots for platform/non platform accounts, No. of platform accounts per DU |
Source: Wipro careers — Read the original posting and apply
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