About Business:
Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
Adani Solar: Adani Solar is India's 1st and largest vertically integrated solar PV manufacturer with 4 GW cells & modules and 2 GW of ingots & wafers manufacturing capacities
Job Purpose: The job purpose of a Cluster Manager - CS is to manage and enhance customer service quality by overseeing customer complaint handling, satisfaction surveys, and compliance with CAPA. The role also involves developing team members, utilizing digital tools for customer feedback, and ensuring accurate documentation and reporting.
Quality Control Documentation & Procedures:
Internal Audits:
CAPA Compliance & Monitoring:
Capturing Customer Voices:
Training and Development:
Use of Digital Platforms and Tools:
Documentation and Reporting:
Key Stakeholders - Internal:
Key Stakeholders - External:
Educational Qualification:
Work Experience (Range of years):
Certification:
Source: Adani New Industries careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
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