We are seeking a motivated and detail-oriented Application Support Engineer to support and maintain enterprise data management platforms including Alation, MANTA, and Arena. The ideal candidate will have 3-5 years of experience in production support, Linux/Unix environments, cloud technologies, monitoring tools, and automation scripting. This role requires strong troubleshooting abilities, incident management expertise, and collaboration with cross-functional teams to ensure application stability, performance, and operational excellence.
Administrate, monitor and maintain Arena , Manta and Alation Application across all environments.
Perform routine health checks on servers and components.
Trouble shoot issues, perform root cause analysis and resolve incidents in a timely manner.
Coordinate with infrastructure, database and application teams for environmental support.
Handle ServiceNow tickets in accordance with defined SLAs.
Support Application services during server patching and maintenance activities.
Maintain standard operational documentation.
Troubleshoot connectivity issues, performance bottlenecks, and environmental errors.
Hands-on experience supporting enterprise applications in production environments.
Good knowledge of Unix/Linux administration and troubleshooting.
Experience with Python, Shell Scripting, and automation tools.
Knowledge of Git and version control processes.
Exposure to AWS and cloud-based environments.
Understanding of Hadoop Ecosystem (HDFS and Hive).
Experience in supporting production systems with SLA and on-call rotation.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Source: Infosys careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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