Designation: Analyst
Band: B1
Job Location: Bangalore ( Work from Office
Time: 6:00 PM-3:30 AM
JOB DESCRIPTION:
• Build customizations using extensions and scripts to meet business needs.
• Actively identify opportunities to leverage Coupa functionality to improve efficiency.
• Troubleshoot and debug production issues that users may have which could be data, process, Coupa configuration or integration related.
• Support the Procure-to-Pay department during the month-end/quarter-end/Year-end close process.
• Ensure that change control procedures are implemented and used for all production deployments.
• User administration including assignment of roles, & user access levels.
• User acceptance testing and system integration testing supporting instance upgrades and releases.
• Partner with the vendor, IT and the Reporting team to achieve organizational management information and business intelligence objectives.
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Source: Wipro careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Wipro is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam K... Read More
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