We are seeking an experienced Amazon Connect Developer with strong expertise in designing and implementing IVR and contact center solutions on AWS. The candidate will be responsible for developing scalable, customer-centric voice and chat workflows using Amazon Connect, AWS services, and integration frameworks.
Design and implement IVR (Interactive Voice Response) and Chat Contact Flows using Amazon Connect
Amazon Lex & Conversational AI
AWS Integration & Backend Development
o AWS Lambda (business logic & orchestration)
o DynamoDB (data persistence)
o S3 (data storage and retrieval)
3–6 years of experience in Amazon Connect development and AWS ecosystem
o Amazon Connect (mandatory)
o Contact flow and IVR design
o Queue and routing configuration
Technical Skills
o Amazon Connect
o AWS Lambda
o DynamoDB
o S3
o API Gateway
o IAM
Nice-to-Have Skills
Source: Infosys careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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