One million success stories. Start yours today.

Direct from employer

AI Immersive Production_Creative Director Q227

Date Posted: Aug 04, 2026
Apply on company website

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level: Department Head
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Responsibilities

1. Experience Strategy & Transformation

  • Define CX vision, north-star, experience principles, and strategic roadmaps for AI-enabled products and services.
  • Identify high-impact opportunities across journeys, operations, and AI-led transformation.
  • Lead journey mapping, service design, and future-state experience definition to unlock value.
  • Establish experience governance frameworks that support responsible, scalable, and measurable AI adoption.

2. Business Value & Impact

  • Build data-backed business cases with clear ROI, adoption, trust, efficiency, and value-realization measures.
  • Define success metrics across CX, task completion, containment, fallback performance, adoption, revenue impact, and operational efficiency.
  • Align AI experience strategy with business, product, technology, risk, and financial goals.
  • Translate AI capabilities into practical user outcomes, prioritised use cases, and transformation roadmaps.

3. AI and Immersive Production

  • Build and own production pipelines that connect AI tools, 3D/CGI workflows, digital twin platforms, and video production
  • Act as the technical SME in client pitches, workshops, and strategy conversations
  • Partner with Business Development to shape new service offerings, pricing, and RFP responses
  • Work closely with Experience Design and Immersive Experience teams to align creative vision with technical execution
  • Represent the agency externally through speaking engagements, whitepapers, and industry events
  • Evaluate and integrate emerging tools (generative AI, real-time engines, digital twin platforms, capture technology)
  • Mentor internal teams and raise the bar on technical capability
  • Lead pipeline development for AI-enabled 3D, Digital Twin, and video production workflows, from concept and asset strategy to prototyping, integration, quality checks, and handoff.
  • Translate emerging technologies across 3D visualization, Digital Twins, synthetic media, AI video, and intelligent production workflows into scalable experience concepts and client-ready solutions.
  • Partner with creative technologists, 3D artists, video producers, data scientists, and engineering teams to define reusable workflows, governance guardrails, production standards, and delivery playbooks

Preferred skills

  • Technology › AI-Generative AI › Image Video processing
  • Technology › Communication Design › 3D Studio Max › 3D simulation
  • Technology › UI & Markup Language › CGI programming

About the role

  • Role: Group Manager - Experience Design
  • Experience: 12 - 20 years
  • Education: Bachelor of Design, Bachelor of Engineering

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs