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AGM - OSS & Tools

Date Posted: Oct 08, 2026

Job Detail

  • location_on
    Location Pune, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 08, 2026

Job Description

Role

AGM - OSS & Tools (Lead – Server Ops)

Job Level/ Designation

M2/AGM

Function / Department

SNOC/OSS & Tools

Location

Pune

Job Purpose

  • Infrastructure Operations is responsible for ensuring the availability, reliability, security, and performance of Infrastructure platforms supporting business-critical applications and services. The role leads infrastructure operations across data center, cloud, storage, backup, database, virtualization, and container platforms while driving operational excellence, automation, governance, and continuous service improvement, collaborate with internal stakeholders and partners, and ensure adherence to SLA’s, security standards, and regulatory requirements.

Key Result Areas/Accountabilities

  • Infrastructure Operations Management
  • Lead and manage IT infrastructure operations across compute, storage, virtualization, database, backup, and cloud environments.
  • Ensure high availability, performance, and operational stability of infrastructure services.
  • Drive Incident, Problem, Change, and Release Management processes in line with ITIL framework.
  • Review infrastructure health, risks, capacity, and service performance on a regular basis.
  • Ensure timely resolution of critical incidents and minimize business impact.
  • Develop and implement operational governance frameworks and standard operating procedures.

  • Cloud Platform operation & Database Management
  • Manage Red Hat OpenShift Container Platform (RHOCP), Kubernetes, Docker, and hybrid cloud infrastructure.
  • Ensure platform lifecycle management, patching, upgrades, and technology refresh activities are executed successfully.
  • Oversee operational management of Oracle, PostgreSQL, MySQL, MSSQL, and other enterprise database platforms.
  • Ensure database availability, backup, performance optimization, security compliance.

  • Storage, Backup, Disaster Recovery, Security & Risk Compliance
  • Manage enterprise storage platforms including SAN, NAS, NFS, Object Storage, and Distributed Storage systems.
  • Ensure backup success, data recoverability, and business continuity readiness with Vodafone Idea security policies and regulatory requirements
  • Lead Disaster Recovery planning, testing, and execution activities.
  • Support internal and external audits and address compliance observation.

Core Competencies, Knowledge, Experience

  • Technical Skills
  • Enterprise Data Center Operations
  • Oracle, PostgreSQL, MySQL, MSSQL Database Infrastructure
  • Windows Server Administration
  • Red Hat OpenShift Container Platform (RHOCP)
  • Kubernetes, Docker & Virtualization techniques
  • Enterprise Storage Technologies (SAN, NAS, NFS, Object Storage)
  • Backup and Recovery Solutions
  • Infrastructure Monitoring & Observability Platforms
  • Scripting & Automation (Python, Shell, Ansible)
  • Infrastructure Security & Compliance Management

Must have technical / professional qualifications

  • Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics & Telecommunications.
  • Experience
  • 5-12 years of experience in Infrastructure Operations, Platform Engineering, Storage, Database, or Cloud Operations.
  • Minimum 3-5 years of people management experience.
  • Experience in large-scale enterprise, telecom infrastructure, managing Partners & OEMs.

  • Preferred Certifications
  • RHCE (Red Hat Certified Engineer)
  • Red Hat OpenShift Administration Certification
  • CKA (Certified Kubernetes Administrator)
  • ITIL Foundation / ITIL Managing Professional

 

Source: Vodafone Idea careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Vodafone Idea
Vodafone Idea · Mumbai, Maharashtra, India
370 open roles

Vodafone Idea is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wi... Read More

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