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AGM - Operation Excellence

Date Posted: Oct 08, 2026

Job Detail

  • location_on
    Location Pune, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Role

Lead - Operation Excellence

Job Level/ Designation

M2/ AGM- Operation Excellence

Function / Department

SNOC/ Operation Excellence

Location

Pune

Job Purpose

Drive network operational excellence by leveraging automation, digital platforms, dashboards, and process optimization to improve efficiency, visibility, and business outcomes. Champion the Five A Principles - Analytics, Accuracy, Approach, Action, and Adaptability by transforming operational challenges into scalable digital solutions and actionable insights, enabling measurable improvements in operational performance, productivity, and service delivery.

 

Key Result Areas/Accountabilities

  • Champion Network Operational Excellence through automation, digital transformation, and continuous process innovation to deliver measurable business outcomes.
  • Lead the design and delivery of enterprise-scale digital solutions, including portals, dashboards, and applications, from concept to value realization.
  • Convert operational challenges into scalable, data-driven solutions that enhance efficiency, visibility, decision-making, and performance.
  • Own the requirements governance framework, including FRS definition, stakeholder alignment, approvals, and solution adoption.
  • Partner with SNOC, Circle Operations, and cross-functional teams to identify opportunities, eliminate inefficiencies, and drive operational improvements.
  • Drive data-led decision making by developing actionable insights, KPI frameworks, and performance management dashboards.
  • Solve complex operational problems through root cause analysis, process redesign, and sustainable corrective actions.
  • Institutionalize the Five A Principles (Analytics, Accuracy, Approach, Action & Adaptability) to foster a culture of operational excellence, innovation, and continuous improvement.

 

Core Competencies, Knowledge, Experience

  • Strong understanding of network operations and operational excellence practices.
  • Experience in automation, dashboard development, and digital transformation initiatives.
  • Excellent stakeholder management and cross-functional collaboration skills.
  • Ability to simplify complex technical concepts into business-friendly solutions.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Effective communication, documentation, and project management skills.

Must have technical / professional qualifications

Minimum Education Qualification

B.E./B.Tech — Electronics, Telecommunications

 

Years of working experience

Minimum 7-10 years total with at least 6-8 years in network operations analytics, NOC/SNOC KPI management, or operational platform design in a telecom organization.

 

 

Source: Vodafone Idea careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Vodafone Idea
Vodafone Idea · Mumbai, Maharashtra, India
360 open roles

Vodafone Idea is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wi... Read More

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