Job Purpose
Responsible for initiating calls to potential or existing customers for home loan products, leads conversion, meeting performance targets, and delivering excellent customer experiences.
Responsibilities
Core Responsibilities:
1. Customer Outreach:
• Make outbound calls to customers based on assigned leads or data.
• Introduce HL /LAP products, services, and offers.
• Explain the features and value propositions clearly.
2. Lead Generation:
• Identify customer needs and qualify leads for the sales team.
• Document interactions and update customer records accurately.
3. Sales and Upselling:
• Convince customers to purchase or upgrade products and services.
• Achieve individual sales targets consistently.
• Customer Relationship Management:
• Handle objections and resolve queries efficiently.
4. Reporting and Feedback:
• Maintain accurate call logs and activity reports.
• Provide feedback to management regarding customer trends and challenges.
5. Compliance and Quality Assurance:
• Adhere to company policies, scripts, and call guidelines.
• Ensure compliance with company standards and data protection policy.
Qualification : Graduate , Masters / Postgraduate
Source: Tata Capital careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Tata Capital is an employer in the Banking/Financial Services/Broking sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki... Read More
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