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Administrator - Vmware vSphere & vCenter,VMware vSAN

Date Posted: Oct 22, 2026
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Job Detail

  • location_on
    Location Lucknow, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

As a VMware Support Administrator, you will play a critical role in maintaining our virtualized environments and ensuring high-quality support for our clients. Your expertise in VMware vSphere, vCenter, and vSAN will enable you to independently resolve technical issues, conduct root cause analysis, and enhance customer satisfaction. This position is pivotal in driving operational excellence and fostering a positive customer experience.

Key Responsibilities

1. Provide On-Call Support By Troubleshooting And Resolving Vmware Vsphere And Vcenter Issues, Ensuring Minimal Downtime And Adherence To Quality Standards.
2. Conduct Thorough Root Cause Analysis Of Escalated Issues Using Vmware Srm And Aria Monitoring Tools, Implementing Corrective Actions To Prevent Recurrence.
3. Develop And Maintain Knowledge Base Articles To Enhance Team Efficiency And Support Training Initiatives For New Analysts.
4. Independently Manage And Resolve Support Tickets Within Agreed Slas, Focusing On Efficient Ticket Volume Handling And Timely Resolution.
5. Drive Customer Satisfaction By Achieving First Call Resolution Targets And Minimizing The Number Of Reopened Cases, Contributing To Overall Positive Csat Scores.

Skill Requirements

1. Proficient In Vmware Vsphere And Vcenter Administration
2. Strong Knowledge Of Vmware Vsan And Its Operational Management
3. Familiarity With Vmware Srm And Aria Monitoring Tools
4. Solid Understanding Of Sddc Architecture And Operations
5. Excellent Problem-Solving Skills And Analytical Abilities

Other Requirements

1. Vmware Certified Professional (Vcp) Optional But Valuable
2. Itil Foundation Certification Optional But Valuabl

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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