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Administrator (Support & Operations)

Date Posted: Oct 01, 2026

Job Detail

  • location_on
    Location Pune, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary

Provide production support for ServiceNow applications and modules, ensuring platform availability and service continuity.
Investigate, troubleshoot, and resolve incidents, service requests, and production issues within agreed SLA timelines.
Monitor ServiceNow performance, identify recurring issues, and implement corrective actions to improve stability and user experience.
Support application releases, change implementations, and post-deployment validation activities in coordination with development and support teams.
Maintain operational documentation, knowledge articles, and support procedures while ensuring compliance with governance and change management processes.

Key Responsibilities

NA

Skill Requirements

Years of exp: Min - 5 years
Skillset: ServiceNow

Other Requirements

NA

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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