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Administrator (Support & Operations)

Date Posted: Oct 04, 2026

Job Detail

  • location_on
    Location Pune, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary

Experience in technology, infrastructure, operations, or enterprise transformation environments (5-10 years). 
Strong understanding of agile delivery, Scrum practices, Kanban principles, backlog management, and sprint-based execution. 
Ability to lead cross-functional teams in a fast-paced remediation or transformation programme with daily governance and senior stakeholder visibility. 
Experience working with Jira, Confluence, dashboards, status reporting, and delivery governance. 
Strong communication, facilitation, conflict resolution, and stakeholder management skills. 
Run agile ceremonies and ensure teams maintain a clear sprint cadence. 
Facilitate backlog readiness, sprint commitments, capacity planning, and cross-team dependency resolution. 
Track blockers, risks, actions, issues, and decisions, and escalate where delivery impact is identified. 
Produce sprint-level reporting, progress commentary, KPI insights, and delivery summaries for governance forums. 
Partner with Product Owners, Programme Managers, PMO, engineering leads, and vendors to ensure priorities are understood, and delivery outcomes are achieved. 
Drive continuous improvement through retrospectives, lessons learned, and measurable team performance improvements. 

Key Responsibilities

NA

Skill Requirements

Years of exp: Min (5-10 years)
Agile delivery leadership and Scrum Master experience. 
Sprint planning, backlog refinement, story readiness, acceptance criteria, and dependency tracking. 
Jira board configuration, sprint reporting, burn-down/burn-up tracking, flow metrics, and blocker management. 
Experience coordinating multiple teams, vendors, product owners, engineering leads, and operations teams. 
Strong understanding of governance forums, RAID management, action tracking, and executive reporting. 
Ability to coach teams on agile behaviours, continuous improvement, accountability, and delivery transparency. 

Other Requirements

NA

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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