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Administrator - SolarWinds, Python

Date Posted: Oct 05, 2026
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Job Detail

  • location_on
    Location Chennai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

The Tools & Automation Administrator plays a critical role in ensuring the effective management and resolution of IT issues through the utilization of Solarwinds NCM and PowerShell. This position is essential for maintaining operational efficiency, providing on-call support, and conducting thorough root cause analysis to enhance customer satisfaction and service delivery.

Key Responsibilities

1. Utilize Solarwinds Ncm To Monitor Network Configurations And Automate Changes, Ensuring Adherence To Quality Standards And Regulatory Requirements.
2. Develop And Execute Powershell Scripts To Automate Routine Tasks And Streamline Workflows, Thereby Improving Operational Efficiency.
3. Conduct Root Cause Analysis On Escalated Issues, Using Analytical Skills To Pinpoint Problems And Implement Effective Solutions That Enhance System Stability.
4. Independently Resolve Support Tickets Within Agreed Slas, Ensuring Timely Responses And Minimizing Backlog While Maintaining High-Quality Service.
5. Contribute To Knowledge Base Management By Documenting Solutions And Best Practices, And Provide Training And Coaching To New Analysts To Foster Team Development.
6. Drive Initiatives Focused On Improving Customer Experience, Targeting First Call Resolution And Reducing The Rate Of Rejected Resolutions And Reopened Cases.

Skill Requirements

1. Proficient In Solarwinds Ncm For Network Configuration Management And Monitoring.
2. Strong Understanding Of Powershell Scripting For Automation Of It Tasks.
3. Familiarity With Python For Potential Process Automation And Tool Integration.
4. Solid Problem-Solving Skills With Experience In Root Cause Analysis And Troubleshooting.

Other Requirements

1. Itil Foundation Certification (Optional But Valuable).
2. Solarwinds Certified Professional (Optional But Valuable)

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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