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Administrator - Microsoft Azure - IaaS, Azure Kubernetes Service

Date Posted: Oct 23, 2026
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Job Detail

  • location_on
    Location Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

The IaaS Azure Administrator plays a crucial role in supporting and optimizing cloud infrastructure operations. This position focuses on independently resolving technical tickets, providing on-call support, and conducting thorough root cause analyses to enhance customer satisfaction. The administrator will contribute to knowledge management and training initiatives, ensuring a high-quality service delivery aligned with organizational standards.

Key Responsibilities

1. Resolve Technical Support Tickets Independently By Utilizing Iaas Azure And Terraform, Ensuring Adherence To Quality Standards And Regulatory Requirements While Meeting Agreed Slas.
2. Provide On-Call Support For Escalated Issues, Performing Root Cause Analysis Using Azure Kubernetes And Windows Azure Paas To Identify And Implement Effective Solutions.
3. Facilitate Value-Adding Activities Such As Updating And Managing Knowledge Bases, Conducting Training Sessions For New Hires, And Coaching Analysts To Enhance Team Capabilities.
4. Ensure A Positive Customer Experience By Achieving First Call Resolution Metrics And Minimizing Case Reopens Through Effective Problem-Solving And Communication.
5. Monitor And Maintain The Performance Of Azure Iaas Environments, Implementing Best Practices And Troubleshooting Issues To Ensure Operational Excellence.

Skill Requirements

1. Proficient In Iaas On Azure And Iac Using Terraform.
2. Strong Understanding Of Azure Kubernetes And Windows Azure Paas.
3. Familiarity With Ticketing Systems And Incident Management Processes.
4. Ability To Analyze Issues And Implement Effective Resolutions Independently.

Other Requirements

1. Optional: Azure Administrator Certification.
2. Optional: Terraform Associate Certification

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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