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Account Management Associate, Voice of Seller

Date Posted: Oct 06, 2026
Apply on company website

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 03, 2026
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Job Description

Your success will be measured by the resolution of seller queries and resultant seller experience. You will have to identify and problem solve issues being faced by sellers operating on Amazon marketplace. In this role, you will be required to provide accurate resolution steps to help them improve their performance on marketplace, competitive pricing to Amazon customers and drive desired selection on marketplace.
To be successful in this role you will have need to demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.


Key job responsibilities
Roles and Responsibilities
• Identifying root causes of problems faced by sellers and provide resolution of the same.
• Ability to understand and handle complex complaints, grievances raised by sellers.
• Willingness to work with multiple sellers seamlessly and help them improve their business on Amazon
• Ability to identify patterns and validate them with data.
• Partner with various internal stakeholders to unblock seller needs or fast track processes

Job Specifications
Education
Bachelor's degree required; MBA preferred

Experience: Relevant
• Min 6 to 24 months of experience in Account Management / sales/ customer care.
• Experience in an analytical, results-oriented environment with stakeholder management
• Proficiency in MS Excel is essential
• Excellent oral and written communication skills, presentation skills and ability to express thoughts logically and succinctly.
• Demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
·
Experience: Preferred

• Experience in an analytical, results-oriented environment with external customer interaction.
• Understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors.

To be successful in this role you will have need to demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.

Basic qualifications

- Bachelor's degree

Preferred qualifications

- 1+ years of sales experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: Amazon careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Amazon
Amazon · India
2,528 open roles

Amazon openings shown on Kaam Ki Khoj are read directly from the company's own careers site and link back to it. Apply there; Kaam Ki Khoj does not process applications for these roles and is not affiliated with Amazon. Read More

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